The psychological contract

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The psychological contract 2016-11-10T15:00:25+00:00

Table of Contents
CHAPTER ONE: INTRODUCTION.. 1
1.1 Background of the Study. 1
1.1.1 Psychological Contract (PC) 2
1.1.2 Organization Citizenship Behavior (OCB) 4
1.1.3 The Link between Psychological Contract and Organization Citizenship Behavior 5
1.1.4 The National Social Security Fund. 6
1.2 Problem Statement 7
1.3 Objectives of the Study. 9
1.4 Significance of the Study. 9
CHAPTER TWO: LITERATURE REVIEW… 10
2.1 Introduction. 10
2.2 The Nature of Psychological Contract 111
2.3 The Formation of the Contract 12
2.2.4 The Function of the Psychological Contract 13
2.5 Breach of the Psychological Contract 15
2.6 Organization Citizenship Behavior (OCB) 16
2.7 Dimensions of Organization Citizenship Behavior (OCB) 18
2.7.1 Altruism.. 18
2.7.2 Conscientiousness. 20
2.7.3 Civic Virtue. 20
2.8 The Link between Psychological Contract and Organization Citizenship Behavior 21
2.9 Conceptual Framework. 22
2.9.1 Conceptual Model 23
CHAPTER THREE: RESEARCH METHODOLOGY.. 24
3.1 Introduction. 24
3.2 Research Design. 24
3.3 Target Population. 24
3.4 Sample Size and Selection Procedures. 24
3.5 Data Collection. 25
3.6 Data Analysis. 25
CHAPTER FOUR: DATA ANALYSIS, RESULTS AND DISCUSSION   26
4.1 Introduction. 26